Fighting The Flab

This all started a few weeks ago....

Basically, I moved house. I was just within the Sky contract by 3 months so had to move it with me.

Phoned and explained the situation and was told yes not a problem... it will take 3-10 working days.

10 Days later, the situation had not been resolved. So I phoned back, at this point it was explained that there was an outstanding balance (quite a sizeable one) on the account and it couldn't be moved/rectified until it had been settled.