Showing posts with label Car Phone Warehouse. Show all posts
Showing posts with label Car Phone Warehouse. Show all posts

Ok I can not express my displeasure strong enough... this is becoming a farce...

I picked the N900 up, was glad to have the smart phone back it makes life for me a lot easier, went through set everything up again... battery was dieing so I charged it over night, took it off in morning, full battery, received 2 text messages over the space of about 3 hours... battery dead. (that's with nothing on, no wifi, no blutooth, no Internet, no vibrate... absolutely nothing)

Ok, so I took a deep breath and emailed mobiles co uk, and explained my displeasure again, especially as Nokia has had this phone more than me over the last 4 months. Got a prompt reply saying, tough basically. They sold me the contract but it is nothing to do with them speak to CPW (sound familiar?) Spoke to CPW who said all we will do is send it back to nokia for repair. Its down to mobiles co uk if they will replace it.

So guess what? Monday morning when I am back around, the phone is heading off to Nokia once again...

I'm actually to annoyed to write this, so will replace it with an update later... GRRRRRR

DO NOT BUY N900 or ANYTHING from mobiles.co.uk

Once again I find myself in the possession of the Nokia N900 after several more weeks at Nokia courtesy of Car Phone Warehouse and mobiles.co.uk. I can not stress enough how terrible both these companies are and would avoid them like the plague.

Mobiles.co.uk are the Internet branch of CPW, even tho they are wholly owned subsidiary of them all both these companies do is pass the blame from one person to another. Even after numerous emails and phone calls I am no further forward. There insurance scheme (mobiles co uk) sucks and does not cover you for anything!! It is not worth the paper it is written on unless you destroy your phone, and lets be honest that doesn't happen often these days.

OK mini Rant over... lets look at the phone. I have had the phone now since January 6th (well apart from the 7 weeks it has been in for repair and the fact that it has been replaced once already as it was unrepairable) and in all honesty I am still finding it very hard to cope with day to day issues. Again as an Internet tablet it is good/average, as a phone it is not so good. No picture messaging, no video calling functions, the camera and flash arrangement is no where near as good as any other N series. Even as an Internet tablet I am no finding it slow and laggy and the wifi kills the battery in minutes. I can not wait for my contract to end, in fact for the first time ever I am looking at selling it and actually buying a Sim free phone to replace it with.

In short if you want a smart phone forget it. Look at iPhone and HTC series which are now running much better, having played with a Desire I would recommend it :o) If you want a new contract go directly to Orange mobile, either online (better deals) or phone them. There customer service is brilliant unlike CPW or mobiles co uk who seem to think customer service is secondary too stitching you up.

OK OK I promise, rant over...

Sorry people have had yet another manic month.... back in the office a bit more now so will spend some time composing some new posts...

After the Sky saga we had the car phone warehouse saga.... and thats still going on so will post about that shortly...

I have some serious issues with the following companies strangely enough they are all owned by.... Yip Car Phone Warehouse....

Issues with: Talk Talk, Talk Talk enterprises, Opal, mobiles.co.uk... strange huh? Just as a matter of interest, CPW also owns AOL online, Tiscalli, Tandy and Best Buy to name a few... now if you do any research then you will see that Talk Talk and CPW are supposedly split, however, having spoken to talk talk, someone should tell them as they still are claiming to be owned by CPW and thats in April this year!

So more to follow on that one, also I have just purchased Opalsucks.co.uk, and will be setting up a forum site on there is due course. It will be looking at BroadBand and telecoms providers and sugesting who we think is best... as well as a public forum for discussing bad service from any of the providers, and GOOD Service as well, dont forget, when someone goes the extra mile its always worth mentioning it...

On that point, can I just say, if you want a mobile phone and no nonsense customer service, buy direct from orange and take there insurance, 12 years I was with them, I even had a new phone courriered to me on Christmas day as mine was broken, now thats how it should be :o)unlike CPW or mobiles.co.uk....

ORANGE RAWK!!

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